Privacy Policy

02/11/2025

1. Introduction
This Privacy Policy applies to the services provided by ORE ENTERPRISE LLC d/b/a Luna
Allure Advanced Aesthetics (“Company,” “we,” “us,” or “our”), located at 1202 E Sonterra
Blvd, Suite 604, San Antonio, TX. We value your privacy and are committed to protecting your
personal information. By using our services, submitting your information through our forms, or
otherwise engaging with us, you agree to the practices described in this policy.

2. Information We Collect
We may collect the following types of information:

1. Personal Identifiable Information (PII)
○ First and last name
○ Phone number
○ Email address

2. Usage Data
○ Information about your interactions with our website, landing pages, or secured
funnels (e.g., pages visited, link clicks).

3. Cookies and Tracking Technologies
○ We use cookies and similar technologies to enhance user experience, analyze
site traffic, and improve our services.

3. How We Use Your Information
We use the collected data for purposes including but not limited to:
1. Appointment Scheduling and Follow-Up

○ We may call, text, or email you until you book an appointment or request to be
removed from our contact list.

2. Email Marketing and Informational Messages
○ We send emails containing promotional offers, newsletters, and service updates
to those who have provided consent or subscribed.

3. Service Improvement
○ Personalizing your experience, developing new features, and improving overall
quality of offerings.
4. Legal and Regulatory Compliance
○ Complying with applicable laws and regulations, including those governing
telemarketing and privacy in Texas and the broader U.S.

4. Data Sharing and Security
1. No Sale or Rent of Data
○ We do not sell or rent your personal information to third parties for their
marketing.
2. Trusted Third Parties
○ We may share information with service providers or partners (e.g., Zoho, hosting
providers, payment processors) for legitimate business operations, subject to
strict confidentiality obligations.

3. Security Measures
○ We use Zoho-secured funnels and implement other appropriate technical and
organizational measures (e.g., encryption, access controls) to protect your data
from unauthorized access or disclosure.

4. Data Retention
○ We retain personal information only as necessary to fulfill the purposes outlined
in this policy or as required by law.
5. Sharing Your Mobile & Email Information
● We do not share mobile or email information with third parties for marketing or
promotional purposes unless required for technical delivery of messages or compelled
by law.
● All text messaging/email originator opt-in data will not be shared beyond what is
necessary for delivering our messaging services or as legally required.
6. Children’s Privacy
● Our services are intended for individuals 18 years or older. If a minor (under 18)
requires treatment, they must be accompanied by an adult.
● We do not knowingly collect personal data from children under 13. If we discover that a
child under 13 has provided personal information without parental consent, we will delete
such information promptly.

7. Your Rights and Choices
1. Access and Updates
○ You may request to review or update your personal information anytime by
contacting us.

2. Opt-Out
○ You can opt out of receiving calls, texts, or emails by following unsubscribe
instructions in our emails/texts or by notifying us directly.

3. Restrict Processing
○ Where legally applicable, you may request that we restrict or object to specific
data processing activities.

8. Cookies and Tracking Technologies
● We use cookies and similar technologies to improve user experience and analyze
website performance.
● You may adjust your browser settings to refuse cookies; however, some features of our
website may be limited as a result.
9. Changes to This Policy
● We may update this Privacy Policy from time to time. Any changes will be posted with an
updated “Last Updated” date.
● Your continued use of our services after changes are posted constitutes acceptance of
those changes.

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
● Phone: (210) 332-5535
● Email: Sonterra@lunallure.com
● Address: 1202 E Sonterra Blvd, Suite 604, San Antonio, TX